Privacy Policy
Last updated: June 2025
1. Introduction
HelpAge Sri Lanka ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
2. Information We Collect
We may collect the following types of information when you use our website or make a donation:
- Personal identification information (name, email address, phone number)
- Billing and payment information (processed securely through our payment provider)
- Usage data (pages visited, time spent, browser type)
- Information you provide when contacting us
3. How We Use Your Information
We use the information we collect to:
- Process donations and send receipts
- Communicate updates about our programs and campaigns
- Improve our website and services
- Comply with legal obligations
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our activities, subject to strict confidentiality agreements.
5. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect certain functionality.
6. Data Security
We implement industry-standard security measures to protect your personal information. Payment transactions are encrypted using SSL technology.
7. Your Rights
You have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us at helpage@sltnet.lk.
8. Contact Us
If you have questions about this Privacy Policy, please contact us:
HelpAge Sri LankaP.O. BOX 09, 102 Pemananda Mawatha,
Raththanapitiya, Boralesgamuwa, Sri Lanka
Email: helpage@sltnet.lk